Frequently Asked Questions
How do I get started?
Just enter your email address and select a password on the home page and you will be taken to our registration form.
How do I reset my password?
Change password here (must be logged in).
What are the password guidelines?
Must have 8 characters or more; may not contain your email; may not include prohibited words; may not contain repetitions.
What is HealPay?
Your HealPay account allows you to access your bills across a growing list of billers. Reduce time and stress by saving your payment preferences. Receive receipts electronically, notifications of upcoming payments and much more!
> Have a biller who isn’t part of the HealPay Network yet? Click here
Who will have access to my account?
Only you. We will never ask you for your password.
How do I set up a recurring payment?
Options will be presented on the payment method page.
How do I get my donation confirmation?
Payment confirmations will be sent to the email address you registered with. You will also have the ability to print your receipt on the confirmation page.
How do I cancel my account?
Delete your account here (must be logged in).
How do I change my billing information?
Change billing information here (must be logged in).
Have a Question? Contact Us
See our contact information here.
Coming soon in 2018
- Payment history - view a summary of past payments.
- Saved payment methods.